In this book you will find many options for managing conflict, including:planning goal setting compromise mediation
Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.
|Author||Eunson, Baden; Eunson, Baden|
|Publication Date||23 Mar 2007|