Contact Us

Our FAQ is a great place to find answers to common questions. You might also find our Delivery Policy and Returns & Exchanges information page to be quite helpful.

Trouble accessing your eTextbooks?

We understand that some of you might have issues accessing your eTextbooks. The quickest solution is to read How to access and view your eTextbooks.

Need to talk to a human?

For all other questions, comments, pressing issues or anything else we can help you with, please contact us using the methods below.

Call us on +61 (02) 9053 4660

Our friendly customer team answers phones at our Sydney HQ weekdays from 9:30am-5:00pm AEST

Chat with us

We’re also here to chat on weekdays, 9:30am-5pm AEST. Start a live chat conversation

Use our 24/7 contact form

Whenever we’re not online, use the contact form on this page and we’ll get back to you within 1 business day


PO Box 7413.

Alexandria Business Centre

10-12 Ralph Street

Alexandria NSW 2015

+61 (02) 9053 4660

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